Every single order is specifically manufactured handmade by our craftsmen on “Made to Order” after the order placement.
Leather Jackets’ orders will be manufactured in 3-5 business once order is placed.
Leather Shoes’ orders will be manufactured in 5-15 business days once order is placed.
After manufacturing and Quality Control checks, order will be immediately shipped and delivered to you in 3 to 6 business days.
So, customers have the benefits of a complete size/design customization facility during the earlier manufacturing phase (1 to 2 days after order placement)!
Our company is in partnership with some of the best shipping services like DHL, FedEx, USPS, UPS carriers. Therefore, you don’t have to worry about the shipping at all.
Expedited fast shipping:
You will receive the product in 3 to 6 business days once it is shipped.
You will also receive an email confirmation with a tracking number once your order gets shipped.
EASY RETURNS (30 DAYS RETURN & MONEY BACK GUARANTEE)
If you find the product damaged or different from the picture shown or the quality is not good, please contact us at [email protected] for the replacement of item or to initiate the return process.
Conditions for return:
1-The tags can’t be ripped, can’t be damaged.
2-Item(s) will be not accepted if there are signs of usage.
3-We accept the return only within 30 days after the receiving of product by the buyer. The shipping charges must be paid by the buyer.
4-Depending on the shipping method and carrier selected, your return package may take several days to reach us.
5-Please allow 4-6 business days to process your return once it is received by our Distribution Center.
Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.
Does Clothiz issue refunds?
Yes we issue refunds only in the following conditions:
1- If customer returns the product because it is damaged or different from the picture shown or the quality is not good (Only paid amount of product’ sales price will be refund excluding the shipping fee).
2- If customer wants to cancel the order immediately within an hour once order is placed (Full paid amount will be refund).
Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.
If you have any questions or concerns regarding refunds, please CONTACT USand we will be happy to assist you!