Every single order is specifically manufactured handmade by our craftsmen on “Made to Order” after the order placement.
Leather Jackets’ orders will be manufactured in 3-5 business once order is placed.
Leather Shoes’ orders will be manufactured in 5-15 business days once order is placed.
After manufacturing and Quality Control checks, order will be immediately shipped and delivered to you in 3 to 6 business days.
So, customers have the benefits of a complete size/design customization facility during the earlier manufacturing phase (1 to 2 days after order placement)!
Our company is in partnership with some of the best shipping services like DHL, FedEx, USPS, UPS carriers. Therefore, you don’t have to worry about the shipping at all.
Expedited fast shipping:
You will receive the product in 3 to 6 business days once it is shipped.
You will also receive an email confirmation with a tracking number once your order gets shipped.
EASY RETURNS (7 DAYS RETURN & MONEY BACK GUARANTEE)
We accept the return requests made within 7 days after the product delivery to the customer.
The return request will be considered valid only in the following cases:
1- If the product is damaged.
2- If the product is totally different from the picture shown. (There might be a slight variation in color)
3- If the quality is not good as shown/mentioned.
Note: There will be no return acceptable on the following claims:
1- No returns on size related claims (We manufacture every order specifically on “Made to Order Model” after the order placement).
2- No returns on custom orders because items are specially made for you and cannot be returned.
3- No returns if customer’s personal view changes after receiving the final ready product without any valid reason.
Please contact us at [email protected] for the replacement of item or to initiate the return process.
Conditions for return:
1-The tags and packaging can’t be ripped, can’t be damaged.
2-Item(s) will be not accepted if there are signs of usage.
3-We accept the return only within 7 days after the receiving of product by the buyer. The shipping & custom/duty charges must be paid by the buyer.
4-Depending on the shipping method and carrier selected, your return package may take several days to reach us.
5-Please allow 4-6 business days to process your return once it is received by our Distribution Center.
Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.
DOES CLOTHIZ ISSUE REFUNDS?
Yes we issue refunds only in the following conditions:
1- If customer returns the product fulfilling the required conditions (Only paid amount of product’ sales price will be refund excluding the shipping fee).
2- If customer wants to cancel the order immediately within an hour once order is placed (Full paid amount will be refund).
Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.
If you have any questions or concerns regarding refunds, please CONTACT US and we will be happy to assist you!